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A Tale of Two Hygienists Podcast

Mar 27, 2019

Following the thread from last week's discussion, we're taking a close look at how hygienists get paid and, most importantly, how they can get paid well. Rachel Wall (who previously appeared on episode 109) was kind enough to stop by again to discuss how compensation can be most efficiently and fairly distributed throughout any clinic's hygiene department.

Rachel Teel Wall, RDH, BS, is the founder and owner of Inspired Hygiene. Through coaching and seminars, Inspired Hygiene aims to maximize the profit and productivity of every dental team's hygiene department with a particular focus on compensation models. Her two decades of experience in the industry encompasses her time as both a hygienist and an office administrator.

In this episode, Rachel chats with us about the importance of everyone playing their role in a dental practice and what she thinks makes for an ideal compensation model.

Thank you to our sponsor for this episode, and many of our episodes, Zirc! Zirc believes in helping you work smarter, not harder through organization and tools that allow you to perform your job to the fullest! Listen for the promo at minute 7:11 of this episode!


Interview starts: 8:16

- Looking at the different compensation models available to hygienists.

- Explaining the 3:1 compensation model.

- Understanding everybody’s responsibilities in a dental clinic.

- Making the most of your time, your dentist’s time and managing patient relations. 

- What Rachel believes is the best compensation model for everybody involved.

- Finding that right balance between overtreatment and undertreatment.


“I think everyone should at least be open to adapting and learning new ways.”

“A business owner has a responsibility to make sure the business is profitable, and then we as hygienists have the responsibility to at least be aware of that and know where we stand.”

“I think everybody should have the opportunity to be on the other side of that table at least once in your life because it’s quite sobering.”

“I wanna learn more about your treatment philosophy so that I can do a better job of recommending treatment that matches what you would recommend.”


Inspired Hygiene

Return on Hygiene book - Use promo code TALE to pay only $12.95!

3:1 video

Thank you to Paradise Dental Technologies aka PDT for providing sponsorship for this episodes CE credits!

THIS EPISODE COUNTS FOR CE! - but read the disclaimer below as it might not count for your state.

Go here to take the test and get your CE Credit!

 Approved Pace Program Provider FAGD/MAGD Credit Approval Does Not Imply Acceptance By A State Or Provincial Board of Dentistry Or AGD Endorsement. 1/1/18- 12/31/19 Provider #373236

Be sure to thank the sponsor for CE for this episode by heading over to and picking up a new instrument or telling them thank you in person at one of the conferences!

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