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A Tale of Two Hygienists Podcast

Jul 2, 2022

On this episode of A Tale of Two Hygienists Andrew is joined by Heather Jackson from Dentsply Sirona to talk to us about clear aligner therapy and how to implement it into our office. We don’t give the importance that is deserved to ortho, learn why ortho deserves our focus in this episode, and how to express the importance to your patients so they understand. 


Big thank you to Dentsply Sirona for sponsoring this episode and to Heather for educating us about the importance of ortho and the solution of clear aligner therapy. 

Episode Highlights

  • Heather’s background
  • Keep your teeth for life 
  • The fit
  • Scanners and obstacles
  • OraCheck 
  • Contraindications
  • Communication
  • SureSmile 



“It is our understanding that hygienists get very little, if any ortho training.” 


“I didn’t know that this was a space where we could help patients keep their natural dentition for life.” 


“I felt as a parent that brackets and wires were not the right choice.” 


“Is it really the appliance that is treating the patient, or is it you Doc?”


“It isn’t a matter of if, it is a matter of when for having a digital scanner in every office.” 


“OraCheck allows the patient to verify what they heard you say, but they can see it.” 


“80% of us are visual learners, us being able to show them engages the patient in the discovery.” 


“You have this intimate situation 8-10 times a day where you can educate and your patients can own the change.” 


“There are patients 4 years old with aligners to treat pre-sleep and opening arches and patients 92 that are only treating the lower anterior.” 


“We would love to think that our doctors can do anything, but we need to make sure that the right people are doing the right things and manipulating the technology properly.” 


“Clinical Studies have shown if we put your teeth in proper occlusion that they will last you longer… How long do you want to keep these teeth?” 


“Identify the problem, discuss the consequences if the problem goes untreated, and provide the patient with solutions.” 


“We have a whole digital lab team that reviews every therapeutic model and record set that you send in and set up the treatment plan based on the Doctors prescription and they know what are plausible results.” 


“Clinically you can get more done with these aligners in a short period of time.”