Dec 20, 2024
It's a bit of a friction point when an office asks
the dental hygiene team to help fill the schedule by calling
patients. We literally have positions in the office whose main task
is answering and placing calls to patients. Additionally, there is
an unbalance between the hygiene and restorative department - the
restorative department is almost never asked to make calls to
patients for appointments.
Be that as it may, this TIPisode gives some points to ponder about
why it might be a GREAT idea for RDHs to
pick up the phone and make some calls, give it a listen!